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How-To Guides6 min readFebruary 14, 2026

M-Pesa Rent Collection: Stop Checking Your Phone Manually

There's a better way than staring at your M-Pesa inbox on the 1st of every month. Here's how to fully automate rent collection in Kenya.

TK

Teknant Team

Property Management

The Monthly M-Pesa Nightmare

It's the 1st of the month. You open your M-Pesa inbox. There are 47 messages. Some are from tenants. Some are from Safaricom promotions. Some are from family.

You start scrolling, matching each payment to a tenant name, cross-checking against your spreadsheet, noting who's paid and who hasn't. Three hours later, you're still not sure you got it all right.

This is how most Kenyan landlords collect rent in 2025. It doesn't have to be.

The Problem With Manual M-Pesa Collection

Matching is error-prone — "David K. has sent you KES 8,000." Which David K.? Is that the full rent or partial? Which property?

No automatic receipts — A tenant pays. You see it. When do they get a receipt? Most landlords send a WhatsApp message — that's not a receipt and it's not documented anywhere useful.

No running balance — If a tenant has been paying short for 3 months, do you know? With manual tracking, this drift goes unnoticed until it's a big problem.

No payment reminders — Most late payments happen not because tenants are bad, but because nobody reminded them. An automated reminder on the 25th prevents 60% of late payments.

The Automated Flow With Teknant

Step 1: On the 25th, every tenant gets an automatic reminder: "Your rent of KES 8,000 is due on 1st February. Tap here to pay."

Step 2: Tenant opens Teknant, taps Make Payment, enters the amount, and an M-Pesa STK push prompt appears on their phone.

Step 3: Tenant enters their M-Pesa PIN. Done. Under 30 seconds.

Step 4: The tenant's ledger updates in real-time. A receipt is generated automatically.

Step 5: You get notified: "Newton Githinji has paid KES 8,000 for Unit 11." No inbox checking. No spreadsheet updating.

Before vs After

Before (manual): 3-4 hours on the 1st reconciling payments, 5-8 WhatsApp messages to late payers, 2-3 disputes per year, no automatic receipts.

After (Teknant): 15 minutes reviewing the dashboard, automatic reminders sent on your behalf, every payment documented with timestamp and receipt, zero disputes.

That's roughly 40+ hours per year given back to you.

Getting Set Up

Create your Teknant account, add properties and units, add tenants with their phone numbers, set rent amounts and due dates. Tenants receive an invite. From the next billing cycle, rent collection runs automatically.

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